Health & Welfare

COVID-19 UPDATE

April 8, 2020

Trustees passed a motion at their April 2, 2020 video conference meeting to extend health and welfare benefits for hourbank plan members for three months due to COVID-19. Members on the plan for April 2020 thru their hourbank will remain on the plan for May, June and July 2020.

Members that self-pay for coverage will continue to be required to self-pay monthly to maintain coverage.

March 16, 2020

We made the decision to close the office to members and the public to keep our staff safe while they continue to work to service members. You can contact the office by phone 604-571-6545 during business hours Monday to Friday 8:00 am to 4:30 pm, or by email to info@213benefits.org. If we miss your call, please leave a message or send an email, and we will respond as soon as we can.

March 12, 2020

RE: COVID-19 – SUBMITTING CLAIMS ELECTRONICALLY

DENTAL, OPTICAL AND HEARING AIDS

Effective immediately, the benefits office will accept claims by email or fax for dental, optical and hearing aids to avoid unnecessary interactions. Please keep your original receipts in case we ask to see them.

DENTAL

Please send or ask the dental office to send PDF, JPEG or fax copies of:

  1. original paid receipt and,
  2. standard dental claim form

to info@213benefits.org or fax to (604) 571-6544. Please hold on to the original receipts in case we ask to see them.

In the alternate we have direct reimbursement available for dental offices. To take advantage of direct reimbursement the dental office should contact the benefits office to get enrolled.

OPTICAL / HEARING AIDS

Please send or ask the optical / hearing aids vendor to send PDF, JPEG or fax copies of:

  1. itemized original paid receipt
  2. prescription (optical only)

to info@213benefits.org or fax to (604) 571-6544. Please hold on to the original receipts in case we ask to see them.

Online supplies are not accepted except Clearly Contacts and Firmoo Optical. Additionally, “Your Eyes Only” and “Skylight Optical” are not approved for reimbursement.

 

EXTENDED HEALTH FOR PERSCRIPTION DRUGS AND HEALTH PRACTITIONERS ARE COVERED THRU PACIFIC BLUE CROSS

Please visit www.pac.bluecross.ca for online claims for benefits covered thru pacific blue cross.